Air France is an airline based in Tremblay-en-France that was founded in 1933.  They have about 225 carriers and serves 200+ destinations, domestic and international. If your travel plans have changed or you want to cancel a flight with them, it’s easy. Here’s a Step by Step Guide on How to Change Flights or Get Refunds on Air France.

Photo by Olivier CABARET CC BY 2.0

Right now, you can postpone your trip or ask for a refund if you want to cancel. You can do everything online, but you need to wait as the priority are those with imminent flights. But don’t worry, Air France will keep in touch!

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Updates

Air France’s flight capacity has been reduced because the country is on the move to Stage 3 emergency preparedness. Check your flight status if your flight is still there or has been canceled.

There are also additional flights due to French and European citizens and residents who want to return to their country.

Tickets with flights departing before May 31, 2020

  • Until September 30, 2020, you can change your departure date without change fees
  • Flight must be not later than November 30, 2020
  • You can cancel your flight and complete a form to obtain a travel voucher
  • Travel voucher is good for one year – you can use it on Air France, Delta, KLM, or Virgin Atlantic

Canceled Trip

  • You can postpone your trip
  • Obtain a travel voucher good for a year – you can use it on Air France, Delta, KLM, or Virgin Atlantic

New Flights Booked

  • Flights booked before March 31, 2020
  • Until September 30, 2020, you can change your departure date without change fees
  • Flight must be not later than November 30, 2020

How to Change your Flight Booking with Air France

STEP 1: Go to Air France – My Bookings.

Step by Step Guide on How to Change Flights or Get Refunds on Air France

STEP 2: Enter your reservation reference or ticket number and last name and click “Search.”

STEP 3: Check the flight if it’s the correct one. Click “Review / Modify Your Bookings.”

STEP 4: Search for new travel dates and change it.

STEP 5: There are no change fees; however, you might need to pay the fare difference if the new flight is more expensive than the original flight.

STEP 6: Receive a new Flight Itinerary.

How to Cancel your Flight Booking with Air France

STEP 1: Go to Air France – My Bookings.

Step by Step Guide on How to Change Flights or Get Refunds on Air France

STEP 2: Enter your reservation reference or ticket number and last name and click “Search.”

STEP 3: Check the flight if it’s the correct one. Click “Review / Modify Your Bookings.”

STEP 4: Confirm the flight you wish to cancel.

STEP 5: Request a refund for your canceled flight.

How to Request a Refund for your Flight with Air France

Refunds will depend on the fare conditions.

STEP 1: Prepare your flight details as well as soft copies as to why you need to cancel and request a refund of your flight.

STEP 2: Go to the Ticket Refund page of Air France.

Step by Step Guide on How to Change Flights or Get Refunds on Air France

STEP 3: Type the details asked on the page and add attachments if necessary. Review it before your submission before clicking “Send.”

STEP 4: Wait for the travel voucher or refund to be given back to you.

Contact Numbers

Customer Service Number: + 33 (0)9 69 39 36 54.

Please also note that all offices in France are closed except at Paris-Charles de Gaulle Terminal 2E and Paris-Orly airports.

Step by Step Guide on How to Change Flights or Get Refunds on Air France
Photo by abdallahh CC BY 2.0

Air France still has a few domestic and international flights, but this will be lowered depending on the government’s instructions. I hope this article will help you on how to Change Flights or Get Refunds on Air France. Do be patient on getting a refund or contacting their customer service as they have many customers who are contacting them.

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About the Writer

Lyza Paloma

Hey, I’m Lyza! I once was a person who just imagined going to places “one day” but decided to pursue my dreams. My first travel abroad was in Japan, solo, last 2018, and fell in love with the journey since. I’m aiming to visit 10 countries before turning 30 and 2 new places in the Philippines every year. Besides traveling, I love organizing trips, photography, reading, and making new friends. Follow my adventures through my Instagram.

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